Visitation Guidelines

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Visitation Guidelines for the duration of the Covid-19 Pandemic

August 24, 2020

It is the responsibility of the Rochester Presbyterian Home to protect the health and safety of our Elders and employees through strict compliance with the NYS DOH guidelines for visitation in assisted living residences.


  1. Shall secure DOH approval to allow in-person visitation following a 28 day period with zero positive cases of Covid-19 among Elders and Employees.
  2. Shall immediately suspend visitation for a 14 day period if an Elder or employee tests positive for Covid-19.
  3. Shall communicate the visitation guidelines to all Elder’s families/friends through e-mail communications, phone calls, signage and through guidance from staff during visits.
  4. Shall inservice staff on the visitation guidelines and their role in quality assurance and compliance.


Shall maintain a schedule of half-hour visits by appointment on a daily basis and shall assure compliance with the following guidelines:

  • Visitors must call to schedule an appointment;
  • Visitors must be 18 years or older or accompanied by an adult;
  • Visitors must be limited to two people per visit;
  • Visitors must complete a health questionnaire; must have temperature less than 100 degrees and must be free of signs/symptoms pf Covid-19;
  • Visitors must be questioned for possible exposure and for travel to an area where there is a health/travel advisory.  For persons wanting to visit from out of state, the visitor must consult with the site administrators and must follow the guidelines for testing and quarantine as required by NYS.
  • Visitors must be prohibited from visiting if their travel/exposure poses a risk to Elders;
  • Visitors must sanitize their hands prior to meeting with an Elder and must wear a mask for the duration of the visit;
  • Visitors must maintain a social distance of 6 feet from an Elder as marked in each visitation area.
  • Visitors must not bring food or drink to the visitation area.
  • Visitors must agree to self-monitor for signs/symptoms of Covid-19 following the visit for 14 days with all concerns reported immediately to the administrator.

Visitors must be aware and comply with these guidelines.


  1. Shall supervise all visits for compliance and shall discontinue a visit if warranted.
  2. Shall maintain documentation of each visitor’s personal information for the purposes of contact tracing.
  3. Shall provide Elders with a mask during visits.
  4. Shall disinfect visitation area with CDC recommended products following each visit. .
  5. Shall persistently monitor compliance and report any concerns immediately to the Executive Director.