Our People

Our People

A Culture of Teamwork

Our organizational chart is a visible reminder that Rochester Presbyterian Home residences do not follow the typical, institutional model of care.   We have dismissed the hierarchy in favor of a culture of teamwork where every employee has an equally important role in our mission.   Our organizational chart is a circle with our Elders in the center as a reminder that our focus, our mission, must always center around our Elders.

Our Care Team

Each employee plays a supportive role in our mission aspiring to give the best possible care and enabling a fulfilling way of life for our Elders.

We hire staff who are not just skilled, but intuitively compassionate and kind.

Each staff member receives extensive training in delivering our unique approach to care.  Employees learn about dementia and how best to care for those living with memory loss.  We engage staff members in Eden Alternative retreats to help staff understand our vision for Elder Care and to begin sharing the responsibility for assuring the highest quality of life for our Elders.

Family Care Guides

Guided by our Elders and their families, our Family Care Guides (nurse/care-managers) develop wellness plans for each Elder. They ensure that staff from all disciplines work together to nurture the resident’s mind, body, and spirit. They also provide medication management, health supervision,  advocacy, counseling, and support for Elders and their families.

Care Partners & Shahbazim

Our care partners or Shahbazim, partner with each Elder to accommodate all of his/her individual care needs while helping each resident to remain as independent as possible.

Enrichment Guides

The way of life within each Eden family reflects the Elder’s personalities and preferences. Our enrichment guides meet with the Elders to direct the activities and outings that are most enjoyed. We encourage Elder’s extended family to become involved in the life of each residence and we engage our 25 member Service Board and volunteers in planning many special events for our Elders.    See our Activities monthly and special events calendars for examples.


Our chaplain offers persons of all faith pastoral counseling and opportunities for spiritual discussion and worship. We host Bible study, hymn singing as well as Sunday and mid-week ecumenical services. Rosary groups and Catholic Communion Services are also offered.

Leadership Guides

Executive Director – Nancy Smyth

Administrator at RPH-West – Cottage Grove Memory Care – Carrie Bardo

Administrator at The RPH Homestead – Rebecca Pontera

Administrator at RPH-East – Memory Care at Creekstone – Nancy Smyth, Acting Administrator


Our 2019 Board of Trustees

Barbara James, President
Ed Sigler, Vice President
Jason DeWitt, Secretary
Megan Burke, Treasurer
Colleen Dwyer Donegan
Barbara James
Ernest Krug
Andrew Lambrix
Edward Mauro
Elizabeth McDade

Marie McEneaney

Cam Mossgraber (Alternate)
Ronald Norris
Janet Schumacher

Jeff Steele
Keenan Steverson
Ann Still
Nancy  Smyth, Ex-Officio

Our 2019 Foundation Board of Directors

David Still, Chairperson
Gary Hugunine, Treasurer
Robert Brown, Secretary
Craig Houck, Assistant Secretary
Diane Caselli
Brian Costello (non-voting Advisor)
James Memmott
Barbara James, Ex-Officio*
Megan Burke, Ex-Officio**

* President of the Home’s Board of Trustees

**Treasurer of the Home’s Board of Trustees

Click here to learn about our philosophy of care